FAQ

Frequently asked questions · Kreativ Genes

Clear answers before your next marketing decision.

Understand budgets, services, measurement and how to get started.

What does a performance marketing agency do?

It plans and manages marketing activity around measurable actions such as enquiries or purchases. Good performance work also considers the offer, landing page, tracking and lead quality.

Which service should I start with?

Begin with the business problem. If people cannot find you, review search visibility and acquisition. If visitors do not enquire, review your offer and website. If leads do not become customers, review lead quality and follow-up.

How much should I budget?

The appropriate budget depends on your market, sales cycle and scope. Separate agency fees, media spend and development or creative costs. Share a budget range so priorities can be discussed realistically.

Do you guarantee rankings or sales?

No marketing channel can guarantee a particular ranking or sales result. Competition, customer demand, pricing, the website and sales follow-up all affect performance. Agree goals, milestones and a review process.

How long does SEO take?

The timeline depends on your website, competition and required changes. SEO normally needs ongoing work and review. Paid advertising can generate traffic sooner, but it still requires a useful offer and conversion journey.

Do I need Google Ads and SEO?

They serve different roles. Google Ads can help capture relevant demand through paid placements; SEO improves organic visibility over time. Use one or both when the audience, budget and goals justify them.

How will I know whether campaigns are working?

Agree the important actions and tracking before launch. Review spend and enquiries together with lead quality or sales information where available. Traffic and clicks alone are not sufficient.

Why do platforms and analytics show different numbers?

Attribution rules, conversion windows, reporting dates and consent can differ. Compare the same definitions and time periods, then explain the remaining gap before changing a campaign.

Will my website work on mobile?

Mobile layouts and key user journeys should be part of the development scope. Review navigation, text, buttons and forms on common screen sizes before launch.

Do you work with startups and small businesses?

Yes. Kreativgenes Delta offers focused marketing support for startups, small businesses and standalone operators. The scope can prioritise essential work before expanding.

Do you work with healthcare businesses?

We offer marketing support for clinics and healthcare businesses. Service claims, patient information and approval responsibilities need careful handling and an agreed process.

What should I send when making an enquiry?

Share your business name, website, main goal, target market and budget range. Include any deadline and describe the challenge you want to solve. Avoid sending confidential customer or patient information.

Where can I find the AI marketing book?

AI for Performance Marketing by Tejas Dalvi is available through our book page, with an ebook option and a book plus digital toolkit option. The page explains what is included and provides the purchase journey.

Ask about your project ↗Explore the AI marketing book

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